FAQ

How long should I expect my order to take?

At ManaGuard, we strive to ensure your order is dispatched promptly. Generally, orders are processed and dispatched within 2-5 business days, depending on the product type and availability. The actual delivery time will vary based on the shipping destination. Our team works diligently to get your order to you as quickly as possible, while maintaining the highest standards of quality and care. If you have specific delivery concerns, feel free to reach out to our customer service team for assistance.
Will I be notified if there are any delays in my delivery?

Absolutely! In the event of any unexpected delays in the processing or shipping of your order, we will promptly inform you. We understand the importance of timely deliveries and strive to keep you informed every step of the way.
Can I track my order?

Yes, you can easily track the status of your order by logging into your customer account. Once your order has been dispatched, you will receive tracking information that allows you to monitor its journey until it reaches your doorstep. We believe in transparency and want you to be well-informed about the progress of your order.
Are shipping costs fixed, or do they vary?

Shipping costs are determined by the shipping destination and the type of product you've ordered. To get an accurate estimate of shipping costs, you can review the details during the checkout process before completing your purchase. If you have any further questions or concerns regarding shipping, feel free to reach out to our customer support team. We're here to ensure your shopping experience is as smooth and enjoyable as possible.
My package is missing.

No need to worry! In this case, please contact our Customer Service immediately. We will leave no stone unturned to make sure that you receive your order.
What payment methods do you accept?

We offer a variety of secure and convenient payment methods to enhance your shopping experience. Currently, we accept the following payment options: Credit & Debit Cards: We welcome major credit and debit cards, providing a seamless and widely-used payment method for our customers. PayPal: Easily complete your purchase using your PayPal account, offering a trusted and efficient way to process transactions. Apple Pay: If you're using an Apple device, you can take advantage of Apple Pay for a quick and secure checkout experience. Google Pay: For Android users, Google Pay is available as a fast and secure payment option to streamline your purchasing process. Afterpay: Enjoy the flexibility of Afterpay, allowing you to buy now and pay later with convenient installment plans.
Are my credit card details secure?

Yes, your security is our priority. We utilize industry-standard encryption technology to safeguard your credit card information. Rest assured that your payment details are transmitted securely during the checkout process.
Do you store my payment information?

No, we do not store your payment information. Your financial details are processed securely through our payment gateway providers, ensuring your sensitive information remains confidential.
I have a different question and want to chat with you! 💭

If you would like to talk to us directly we will be more than happy to help!
What happens with my personal data?

We want to give you the best and safest shopping experience. Your data is in safe hands with us; it will be handled strictly according to the GDPR and will be used only for order processing. More information can be found in our data protection guidelines.